Which cities do you deliver to? Miami & Broward
Do you deliver to parks or venues? Unfortunately not at the moment.
Do I need to place a deposit? Yes, a rental deposit is usually required. When reserving online a 10% rental deposit will be required. The remaining balance can be paid C.O.D. upon delivery or with a credit card or check paid before the delivery date. Credit card payments are subject to a 5% processing fee.
How far in advance should I reserve? We recommend you reserve about 1-2 weeks in advance. Since we have a limited number of certain styles of products it is a good idea to reserve weeks ahead of time to ensure availability.
Do you deliver and set up the inflatables? Yes, we handle the delivery, setup and pick up for all inflatable games and tents; however, delivery of tables, chairs is only "curbside delivery." We will coordinate with you for the delivery and pickup times so the products are set up before your event starts and picked up after your event finishes.
What is "curbside delivery?" "Curbside delivery" is strictly a drop-off of the items to the address requested. Setup of tables, chairs and tents is the responsibility of the renting party. We will drop off all items at the address requested and return to pick up the items. We ask that you prepare the items for pick-up just as they were dropped off; that is to say that tables, chairs and tents should be folded and put away as they were dropped off.
What is your cancellation policy? If you must cancel your reservation for any reason, we require you give us a 3 day notice before your event day. The deposit is non refundable but can be used as a credit for another day and will be available for 2 years.
How long have you been in business? We have been providing inflatable, interactive games, and other party equipment rentals since 2009. View our About Us page for more information.
Is the Blower included? Yes, the blowers used to pump the inflatables are included in the rental price.
Is a Generator Included? No, if you do not have electrical power available at your setup location than you MUST rent a Generator as well. If you do have a Portable Generator and want to use that instead of renting one, you must contact us to make sure it will have enough power to support the inflatable/game/concession.
How are your products cleaned? All of our products are fully disinfected and cleaned after every use. We take hygiene very seriously, that is why we fully inflate every product at our warehouse and clean them after they are returned.
How old are your inflatables? All of our inflatables are fairly new, almost none of our inflatables are more than 4 years old. We always renew our products to make sure they have all of the latest safety features in the industry.
Is it normal to tip the driver? Yes, tipping is greatly appreciated by our drivers. Generally in the U.S. it is customary to tip 10%-15% for services based on the level of service. Party rentals are considered a service.
What happens if a product malfunctions? It is rare for a product to malfunction, but if it does happen during your event we recommend you give us a call so we can help access the problem. If it is needed, we will send out a driver or someone from our company to fix the problem or bring a replacement product.
Do you work with other companies in the party industry? Yes, we work with Party Supply Stores, Live Characters, Clown Service providers, Magicians, DJs, and more. Refer to our Resources page for more information.
